Shipping policy
Order Processing & Shipping
At Pixel Vision, we work to get your product to you as quickly and smoothly as possible.
Order Processing
Due to high demand, orders are processed within an estimated:
4 to 8 business days from purchase confirmation
- Orders are prepared on business days only
- Orders placed on weekends or holidays will be processed the next business day
Important: Because we are currently going viral on social media, we are receiving a very high volume of orders and our warehouses are experiencing heavy demand. For this reason, processing times may occasionally be extended. We sincerely appreciate your patience and understanding.
Estimated Shipping Times
The following times refer to shipping only (they do not include processing):
- Spain: 5 to 8 business days
- United States: 4 to 9 business days
- Canada: 5 to 6 business days
- Mexico: 6 to 9 business days
- United Kingdom: 4 to 7 business days
- Chile: 10 to 17 business days
- Peru: 13 to 20 business days
- Colombia: 13 to 29 business days
Total Delivery Time
The total estimated time is:
Processing (4–8 business days) + Shipping time based on destination
Confirmation & Tracking
Once your order has been shipped:
- You will receive a confirmation email
- A tracking number will be included when available
Important Considerations
- Delivery times are estimates and may vary due to external factors
- We are not responsible for delays caused by customs, carriers, or high demand
- It is the customer's responsibility to provide a correct address. We are not responsible for failed deliveries due to address errors.
Contact
For any questions about your order, you can contact our team through the channels available on the website.